MOJO Support Team
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Activity overview
Latest activity by MOJO Support Team-
MOJO Support Team created an article,
How do I Publish Custom Media for my Organization?
*Please note that this feature is only available to MOJO Org Portal admins. If you need access, please reach out to your Customer Success Manager or customer-success@mojo.sport. Thank you!
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MOJO Support Team created an article,
How do I build a Custom Practice Plan for my Organization?
*Please note that this feature is only available to MOJO Org Portal admins. If you need access, please reach out to your Customer Success Manager or customer-success@mojo.sport. Thank you!
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MOJO Support Team created an article,
How do I rename a team?
Log into your MOJO Org Portal Click on the following tabs: “League Management” > “Teams” Once in the “Teams” tab, select the team whose name you want to update Click on the blue pencil icon to t...
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MOJO Support Team created an article,
How do I replace the head coach of my team with a new head coach?
Every team in the MOJO app is required to have a “Head Coach” for the team to exist. In the case that you need to replace the head coach, please make sure to invite the new head coach to join as an...
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MOJO Support Team created an article,
How do I remove a team member?
Log into your MOJO Org Portal Click on the following tabs: “League Management” > “Teams” Once in the “Teams” tab, select the team you want to remove a member from. To remove an Assistant Coach,...
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MOJO Support Team created an article,
How do I add a team member?
To add a new team member, you’ll have to invite them to join their team in the MOJO app first. The member will only appear on the roster once they accept the invitation. To invite them to join, pl...
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MOJO Support Team created an article,
What is the Media tab?
The Media tab (the last tab on the bottom right corner of your MOJO app) is your hub for all your photos, videos, and live stream clips. Any time a member of the team adds a photo, video, or live s...
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MOJO Support Team created an article,
What is the difference between a Claim Code and Team Code?
A Claim Code only applies to users who had their account created by MOJO as part of the Concierge Onboarding process. Every single user account created by the MOJO Team has a unique 8-digit alphanu...
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MOJO Support Team created an article,
Is the login for the administrative features the same as the app?
No. Your administrative login (your MOJO Org Portal) is completely separate from your login to the app. If you have set up your Org Portal but not the app, you will need to download the app, selec...
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MOJO Support Team created an article,
Where can I find my organization's Team Codes?
Administrators can now find their Team Codes within "League Management" > "Teams" in their Org Portal. The following is a quick video overview of this section in your Org Portal: