MOJO Support Team
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Recent activity by MOJO Support Team-
How do I send a message to specific teams?
MOJO is currently working on adding this feature to the Messaging tab. In the meantime, we recommend joining the team via a Team Code and sending them a message in the "All Team Chat" on the Chat t...
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How do I replace the head coach of my team with a new head coach?
Every team in the MOJO app is required to have a “Head Coach” for the team to exist. In the case that you need to replace the head coach, please make sure to invite the new head coach to join as an...
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What is the difference between a Claim Code and Team Code?
A Claim Code only applies to users who had their account created by MOJO as part of the Concierge Onboarding process. Every single user account created by the MOJO Team has a unique 8-digit alphanu...
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How do I rename and/or remove an audience?
To rename an audience: Click on the "Messaging" tab within your Org Portal Click on the audience channel Click on the "i" icon to the left of the "Archive" button Click on the pencil icon to the r...
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How do I rename a team?
Log into your MOJO Org Portal Click on the following tabs: “League Management” > “Teams” Once in the “Teams” tab, select the team whose name you want to update Click on the blue pencil icon to t...
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How do I create a live stream clip?
There are two ways to create clips of your live stream: While live streaming (or viewing an active live stream), you can tap on the Clipback 60 icon (see image below) to auto create a clip of the ...
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How do I sign up for Player Profile alerts?
Go to your Player Profile link online Tap “Join [Player's Name] Fan Club” on the top right corner Enter your Full Name, Email, and Cell Phone number Agree to the Terms & Conditions Tap “Sign Up” ...
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How is Moola earned?
Players earn Moola (our MOJO currency) by attending practices and games, and can then use this to enhance and customize their Player Cards! Moola is earned on Monday mornings (12am PST) for the pri...
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How do I join a team using a Team Code?
There are two ways to join a team depending on whether or not you already created a MOJO account: I received a Team Code and I already have an account on MOJO: Click the Profile Icon in the top le...
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What is the difference between a Claim Code and a Team Code?
A Claim Code only applies to users who had their account created by MOJO as part of the Concierge Onboarding process. Every user account created by the MOJO Team has a unique 8-digit alphanumeric c...