Please see below for a list of common errors found when attempting to sync Matrix to MOJO. This list is not exhaustive. If you encounter an error not listed below, please contact the Matrix team: support@nflflag.freshdesk.com.
Error = 'No locations assigned.'
- text = 'You must assign at least one location to the active league. Would you like to do so now?'
- next steps = Follow link to section of Matrix to assign locations
Error = 'Locations are missing dates.'
- text = 'With two or more locations you must assign dates to each. Would you like to do so now?'
- next steps = Follow link to section of Matrix to assign dates for each location. Note: this only occurs if there are two or more locations assigned and none of them have dates assigned.
Error = 'Some required dates are missing'
- text = 'The following dates have never been assigned to any location: [dates]. Would you like to assign those dates now?'
- next steps = Follow link to section of Matrix to assign dates for each location. Note: this only occurs if there are two or more locations assigned and some have dates assigned, but not all dates.
Error = 'Missing start/end dates or times.'
- text = 'The active league must have a start/end dates and times assigned. Would you like to do so now?'
- next steps = Follow link to section of Matrix to to set the start/end dates and times.
Error = 'Missing meet & greet data.'
- text = 'The active league must have meet & greet start date/time and number of fields assigned. Would you like to do so now?'
- next steps = Follow link to section of Matrix to to set up meet & greet date/times. This would only show up if the user has enabled M&G, which is off by default for non-owned & operated leagues.
Error = 'No Game Days'
- text = 'The active league must have at least one game weekday configured. Would you like to do so now?'
- next steps = Follow link to section of Matrix to set which day(s) of the week their games will be run on.
Error = 'No Teams'
- text = 'You must have at least one team created. Would you like to do so now?
- next steps = Follow link to section of Matrix to upload players and start team forming.
Error = 'No Schedule'
- text = 'You must generate your schedule first. Please click "Create Schedule".';
- next steps = The "Create Schedule" button is on the same page as the Publish to MOJO toggle.
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